Thanks for picking David Kraemer! Keeping your privacy safe is one of our biggest priorities, and we’re dedicated to handling your personal info carefully and responsibly. This Privacy Policy explains how we collect, use, and share your data when you use our website (we’ll call it the “Site”) and our related services.
1. What Info Do We Collect?
We might gather a few different types of info about you or that you share with us:
Personal Details You Share: When you make an account, buy something, or sign up for our emails, we may ask for things like your name, email, phone number, where you want your order shipped or billed, and your payment info. We need this stuff to do what you’ve asked—like send your order or process your payment.
How You Use Our Site: We track how you get around the Site, like which products you look at, which pages you visit, what you search for, and how often you come back. We use tools like cookies (small text files on your device) and session tokens to do this—it helps us figure out what our users need most.
Info You Choose to Send: Any other data you share on purpose, like feedback, product reviews, comments, or messages you send to our customer support team.
2. How Do We Use Your Info?
We use your information to make sure our services work well for you—and keep getting better. Here’s what we do with it:
Process your orders, arrange for shipping, and let you know how your order is doing (like when it ships or arrives).
Manage your account, answer your questions, and give you support that’s tailored to your needs.
Send you emails and updates that matter—like order confirmations, delivery alerts, or account news. If you don’t want marketing emails (the ones that aren’t about your order), you can opt out anytime.
Make your time on the Site better—for example, showing you products you might like or saving your preferences so you don’t have to re-enter them next time.
Figure out trends in how people use the Site, find things that need fixing, and make the Site easier to use, with better content and performance.
3. Do We Share Your Info with Others?
We never sell your personal info to third parties for marketing. We’ll only share it in these specific cases:
Trusted Partners Who Help Us: We work with third-party companies that help run our business—like payment processors (to handle your payments), shipping companies (to send your orders), marketing tools, and IT experts. These partners can only use your info to do the job we hired them for, and they have to keep it secret.
Business Changes: If our company merges with another, gets bought, sells part of its assets, or goes through other big changes, your info might be passed to the new team as part of that process.
Following the Law: We might have to share your info with police, government agencies, or other groups if the law requires it, if there’s a court order, or to protect our legal rights, your safety, or someone else’s safety.
4. What Are Cookies, and Why Do We Use Them?
Cookies are small files that help make your Site experience smoother. They’re stored on your device and remember things like your preferred language, how you’ve used the Site before, and what you like—all to make the Site easier to use. You can change your browser settings to block or delete cookies, but keep in mind: some parts of the Site might not work right without them. If we have a Cookie Policy (it depends on our setup), you can check that for more details on the cookies we use.
5. Keeping Your Info Safe
We take steps to protect your personal info from being accessed, shared, changed, or destroyed by people who shouldn’t have it. These steps include encrypting your data, using firewalls, doing regular security checks, and limiting who can see your info. That said, no website is 100% foolproof—there’s always some risk online. If a data breach happens that could affect your info, we’ll let you know right away, just like the law says we have to.
6. What Rights Do You Have?
Privacy laws give you certain rights when it comes to your personal info. You can:
See the personal info we have about you.
Ask us to fix any info that’s wrong or out of date.
Ask us to delete your personal info (though we might have to keep some for legal or business reasons).
Say no to getting marketing emails from us.
To use any of these rights, just get in touch with our support team using the info below.
7. When We Update This Policy
We might change this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top and post the new version on the Site. If you keep using the Site after we update the policy, that means you agree to the new terms. We suggest checking back every now and then to see if anything’s changed.
8. How to Reach Us
If you have questions, worries, or requests about this Privacy Policy or how we handle your personal info, send us an email at:
[email protected]9. Your Info and Cross-Border Transfers
We run our business from the United States. If you’re in Canada or another country outside the U.S., your personal info will be sent to and processed in the U.S.
By using the Site, you’re okay with your info being transferred across borders. We make sure your info stays safe by having contracts with our partners (like data processing agreements) and using security tools—all to follow the privacy laws that apply. Canadian customers have extra rights under Canadian privacy laws, like accessing, fixing, or asking to delete their info. Just email
[email protected] to use these rights.
