Accepted Payment Methods
In order to deliver a seamless and hassle-free shopping experience, our website supports a variety of widely recognized credit and debit cards for order payments. The accepted card types include:
Visa
Mastercard
American Express
All payment transactions are processed through a trusted third-party payment gateway, which utilizes advanced encryption technologies to safeguard your sensitive financial data. Protecting your privacy and transaction security is our top priority; therefore, we do not store full credit or debit card numbers on our internal servers. All payment-related information is exclusively managed by our certified payment processor, which complies with stringent global security standards.
Currency Policies
To ensure pricing transparency and predictability for our customers, the currency used for the final charge at checkout is strictly determined by the order’s shipping destination, as outlined below:
For orders shipped to addresses within the United States: All products are priced and charged in U.S. Dollars (USD).
For orders shipped to addresses within Canada: All products are priced and charged in Canadian Dollars (CAD).
The currency selector located at the top of our website serves a purely illustrative purpose, enabling you to preview product prices in your preferred currency. Regardless of the currency displayed via this tool, the final amount charged to your payment card will always be processed in the currency corresponding to the shipping country, as specified in the above guidelines.
If your payment card is issued in a country or uses a currency different from the transaction currency, your card issuer may apply an exchange rate and/or a foreign transaction fee. It is important to note that these fees are established solely by your bank or card provider and are not imposed by our platform.
Payment Authorizations & Charges
Upon placing an order, your bank will generally initiate a temporary authorization hold on your payment card for the total order amount. This hold is a standard banking procedure designed to verify that your card has adequate funds to cover the purchase cost.
Should your order be canceled, the authorization hold will be released. The final charge will only be processed once your order has undergone verification and been confirmed for shipment.
In the event that a payment is declined (e.g., due to insufficient funds, an expired card, or security restrictions) or flagged for additional review, we will promptly notify you via email. We may request supplementary information (such as billing address verification) to resolve the issue. If we are unable to successfully validate the payment details, we reserve the right to cancel the order to prevent potential unauthorized transactions.
Refund Procedures
Approved refunds will always be credited back to the original payment method used during checkout. This approach ensures a secure and traceable refund process, adhering to industry best practices for financial security.
Once we process your refund (which may follow the inspection of returned items, if applicable), you will receive a confirmation email. Typically, refunds take 5–10 business days to appear on your bank or card statement; however, this timeline may vary depending on your financial institution’s processing protocols. If the refund does not reflect within this period, we recommend contacting your bank or card issuer directly for the latest update.
